1. Is there a shipping cost? If so, how much?
We offer free shipping for more than $99 order. For the order less than $99, standard shipping cost will be charged, depending on item's weight and delivery address.
2. When you ship the product after the order is made?
The product will be shipped in 48H after we receive the order.
3. What are the expected delivery times. Asia : 4-8 business days. North America: 7-10 business days. Europe: 5-12 business days South America: 8-20 business days.
4. Where is the warehouse?
All the products will be shipped from China by now.
5. What shipping methods do you offer? Epacket, Yanwen, Yuntu, ect., depending on the country and the item.
--How do I track my order? Once your order ships, we will send you an email including the tracking number and tracking link of your specific shipper.
6. What countries do you ship to?
We ship worldwide and a full list of the countries where we ship to is available on the Payment Page. You can click on the Country drop-down window to check the list. The customer is responsible for import customs taxes and duties. If customer refuses to pay for the import taxes and duties, a refund will not be issued.
1. Is it safe to use the NDP Derma Pen at home?
Yes, it is safe. The NDP Derma Pen uses very short needles (0.1mm–0.5mm), which only create nano channels on the epidermis, making it painless and bloodless.
2. How often should I use the nano chip?
0.1–0.15mm: Daily
0.2–0.25mm: 2–3 times per week
0.3–0.5mm: 1–2 times per week
3. Why do we need the NDP Pen?
Enhance Your Beauty: It ensures the skincare products you use work effectively by enhancing absorption.
Save Money: A spa treatment can cost $30–$50 per session, but a nano chip costs only $1.5–$3 per piece.
Save Time: No need to visit a spa—you can perform the treatment in the comfort of your home.