--Where is the warehouse?
  • All the products will be shipped from China by now.
--Is there a shipping cost? If so, how much?
  • We offer free shipping for more than $99 order.
  • For the order less than $99, standard shipping cost will be charged, depending on item's weight and delivery address.
--What shipping methods do you offer?
  • Epacket, Yanwen, Yuntu, ect., depending on the country and the item.
--What are the expected delivery times.
  • Asia : 4-8 business days.
  • North America: 7-10 business days.
  • Europe: 5-12 business days
  • South America: 8-20 business days.
--How do I track my order?
  • Once your order ships, we will send you an email including the tracking number and tracking link of your specific shipper.
--What countries do you ship to?
  • We ship worldwide and a full list of the countries where we ship to is available on the Payment Page. You can click on the Country drop-down window to check the list.
  • The customer is responsible for import customs taxes and duties.
  • If customer refuses to pay for the import taxes and duties, a refund will not be issued.