--What should I do if my order is missing or was delivered damaged?
  • To report missing or damaged items, please contact our customer service within 7 days of the order being delivered. Replacement products will be provided at our cost.
--What should I if the product is not working any more?
  • As long as it is not man-made damage, we provide lifelong warranty service.
  • Please report us the not worked product, replacement will be provided at our cost.
--How do I initiate a return or exchange?
  • Please contact our customer service and request a return authorization number (RA #) within 30 days of receiving our product. Return or exchange instructions will be provided when return request is approved.
--How will customers receive their refunds?
  • Refunds will be issued to the original payment method.
--Who pays for shipping to return the product?
  • Customer is responsible for return shipping cost.